Frequently Asked Questions

No. Whether you complete 5 transactions a year or 50, you can choose support for the work taking time away from your clients and your life. Key Suite supports individual agents and teams at different stages of business.

Your price reflects the services you choose and your completed transaction volume—not team size, earnings or the value of your sales. Whether you complete 5 transactions or 50, support is tailored to your business rather than a one-size-fits-all package.

For monthly services, we use the prior calendar year’s completed brokerage transactions, combined across the team. New agents and teams begin in the 0–10 transaction tier. Your written quote confirms scope and price.

No. Start with your biggest pressure point: listings and closings, client communication, visibility, or business operations. We will confirm the right combination together. Your service plan sets out the work, frequency and input required from you.

Monthly support starts at $1,000 CAD per month, plus applicable taxes. The initial commitment is six months ($6,000 minimum), followed by month-to-month service. Changes and cancellation require 60 days’ written notice. Your agreement confirms the terms.

Setup, products, printing, packaging, shipping and platform charges are extra. Your quote confirms the scope and quantities so you can review the full cost before agreeing to the work.

Yes. Suite Addon Services include buyer and seller booklet creation, branded gift collection setup, social templates, updates to existing materials, and client gift preparation. Client Gift Preparation requires Branded Gift Collection Setup. Explore Suite Addon Services →

You do. Amanda is no longer licensed as a real estate agent. Key Suite handles agreed operational work and authorized communication. Pricing advice, negotiations, recommendations and professional decisions remain with you.

We confirm the access, information, instructions and approvals needed for your selected services during onboarding. You provide current details and handle decisions or replies requiring your professional advice. Clear responsibilities are agreed before work begins.

Key Suite serves Kingston, Ontario and surrounding communities. Business hours are Monday–Friday, 9 a.m.–5 p.m. Eastern.

Start with a 45-minute meeting to discuss your goals, service interests and questions. Then we confirm your service plan and agreement, guide you through onboarding, and agree on a start date. Start a conversation → or call 613-328-7218.